Heritage Golf Management LTD TRADING as The Golf Company The Golf Company provides the information contained on this website (www.mauritiusgolftours.com) and the pages comprising the website (“website”) and advertises and sells the products to you, subject to the terms and conditions set out herein and as may be referenced herein (“the terms”) unless otherwise stated. For the purposes of these terms, “products” means those items offered for sale by The Golf Company or the services made

1. ACCEPTANCE

By accessing and/or using the website, you agree to be bound by the terms. The Golf Company may at any time modify any of the terms and such modification will supersede and replace any previous terms. The amended terms will be made available on the website. Each time you access the website and/or use the services offered via the website, you agree to be bound by the terms, as may be modified from time to time.

2. CONTENT OF THE WEBSITE

Whilst every effort is made to update the information provided on this website on a regular basis, The Golf Company makes no representations or warranties, whether express, implied in law or residual, as to the accuracy, completeness or reliability of any information, data and/or content on the website from time to time. The Golf Company reserves the right at any time to change or discontinue without notice, any aspect or feature of the website and any information, data and/or content on the website.

3. USER PROFILE

Before purchasing any services via the website, you will be obliged to enter personal identifying information and create a user profile. Jointly we refer to the ID and password and other unique identifying information as your “User Profile”. You undertake to ensure that your User Profile information is not disclosed to any third party and to immediately report any actual or potential unauthorised access to or use of your access codes. On receipt of such communication, The Golf Company reserves the right to reject any communication received from you, suspend the processing of any communications and orders not yet executed by The Golf Company and immediately deactivate your User Profile. You shall thereafter be obliged to refrain from ordering any products until such time as a new User Profile has been authorised by The Golf Company. The Golf Company may from time to time require you to change your Access Codes, as the case may be, and you undertake to comply with such instruction immediately.

4. ORDERS, CONFIRMATION & DELIVERY

The advertising of products via the website merely constitutes an invitation by The Golf Company for you to make an offer to purchase services and we remain entitled to reject any order without giving reasons therefore. As erroneous or outdated prices may be displayed on this website from time to time, you agree that we will not be obligated to sell a service at such erroneous price. Once you have selected the service you wish to purchase and submitted your order to The Golf Company, you will be given the opportunity to review the entire transaction and correct any mistakes, before electing whether to withdraw from the transaction or proceed with the transaction. By clicking on the “purchase” or similar “final submit” button you are deemed to have submitted an offer to purchase the product/s selected by you (“order”) and the order cannot be withdrawn by you unless expressly agreed to by The Golf Company. The Golf Company reserves the right to cancel the order for any reason on notice to you. Receipt of a confirmation of the order (which constitutes acceptance by The Golf Company to process the order) will be sent to you once we receive your order. Although the website is set up to confirm receipt of orders, technical or other problems may delay or prevent such confirmations. A service request is not an order. Although every effort will be made to source the requested service, we cannot guarantee the availability of the service. We also reserve the right to decline any service request. All product requests will be confirmed with you telephonically or via email.

5. PERFORMANCE

All orders shall be executed within the time period notified and agreed together between client and The Golf Company. The Golf Company shall notify you should any service be unavailable for any reason whatever.

6. PAYMENT

The Golf Company will charge your payment card for the total amount due when you make your online purchase. By accepting these Terms and Conditions you hereby authorize this charge. Payment via the website can be made only by credit card supported by the Mauritius Commercial Bank e-commerce merchant interface.

7. CANCELLATION AND RETURNS

 Applicable for all hotel bookings. 

The following conditions apply in case of cancellation of any Reservation in hotel bookings:

  Peak Season – 22 December – 7 January

No cancellation fees are payable by the client (or a full refund will be given by Heritage Golf Management if payment has been effected, as the case may be) provided written notice of cancellation is received by Heritage Golf Management no less than 45 (forty five) days prior to Guest check in date. Where written notice of Cancellation is less than 45 (forty five) days of Guest check in date (or a no show by the Guest or an early departure or an amendment), a cancellation fee calculated at 100% (hundred percent) of the total Rates due under the Reservation shall remain due to Heritage Golf Management.

  Rest of the Year – (Excluding Peak Season described above)

No cancellation fees are payable by the client (or full refund will be given by SUN if payment has been effected, as the case may be) provided written notice of cancellation is received by Heritage Golf Management no less than 30 (thirty) days prior to Guest check in date. Where written notice of Cancellation is 30 (thirty) days of Guest check in date, a cancellation fee calculated at 50% (fifty percent) of the total Rates due under the Reservation shall remain due to Heritage Golf Management (or a refund being given by Heritage Golf Management if payment has been effected, as the case may be). Where written notice of Cancellation is less than 14 (fourteen) days of Guest check in date (or a no show by the Guest or an early departure or an amendment), a cancellation fee calculated at 100% (hundred percent) of the total Rates due under the Reservation shall remain due to Heritage Golf Management.

 Applicable for all green fee bookings

The cancellation procedure for all starting times booked in this category will be as follows:

  • For reservations cancelled more than 14 days before the day of play nocancellation fee will apply.
  • For reservations cancelled 7 days before day of play a 50% cancellation fee will apply.
  • For reservations cancelled 3 days before of play 100% cancellation fee will apply.
  • For a NO-SHOW a 100% cancellation fee will apply.

 Bad Weather Policy – Applicable for green fees

These are the conditions for the various situations that arise in due to bad weather:

THE COURSE WILL BE CLOSED FOR THE FOLLOWING REASONS:

  • Flooded greens
  • Thunder and lightening
  • Cyclones
  • If the conditions are bad enough in any way as to be considered dangerous to the players or damaging to the golf course.
  • Annual golf course maintenance.

In bad weather, a final decision will be made at 07.00am by the General Manager after having consulted with the Golf Course Superintendent. All players due to play golf on a day when the course is closed should firstly be offered alternative day of play. Green fees will be credited towards the alternative days play. Any guests who are unable to accept an alternative day’s play will be refunded their green fee charges.

In the above situation, the following conditions will apply:

  • No NO-SHOW green fee will be charged.
  • THE COURSE IS CLOSED AFTER THE CLIENT HAS STARTED HIS/HER ROUND

In the above situations, the following conditions will apply:

  • If the client has played no more than 9 holes, full cash or voucher refund will be given, depending on the method of green fee payment.
  • If the client has played more than 9 holes, 9 holes cash or voucher refund will be given depending on the method of green fee payment.

8. PRIVACY

When you place an order we collect your name, e-mail address, mailing address, phone number and payment card information. The Golf Company does not keep a record of your credit card number. The payment card used to make a booking will act as security for the selected purchase. We may, with advance notice, require you to produce your credit card on delivery of your order.If you have any questions regarding our privacy policy please contact us at info@thegolfcompany.mu

9. GENERAL & FORCE MAJEURE

Nothing in these Terms and Conditions will affect the statutory rights of any consumer or exclude or restrict any liability for death or personal injury arising from the negligence or fraud of The Golf Company. You expressly acknowledge and agree that The Golf Company, its officers, directors, employees or representatives will not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to: damages for loss of profits, goodwill, use, data or other intangible losses (even if The Golf Company has been advised of the possibility of such damages), resulting from the online booking. Neither party shall be liable for failure in its performance hereunder caused by any case of Force Majeure. Force Majeure shall be considered as any irresistible or unforeseeable event, independent of the party suffering of the case of Force Majeure, which prevents this party from fulfilling its obligations.

10. USE OF THE WEBSITE

The Golf Company does not make any warranty or representation that information and products advertised on the website are appropriate for use in any jurisdiction. By accessing the website, you warrant and represent to The Golf Company that you are legally entitled to do so and to make use of information and purchase the products made available via the website.